Qoorbell Help Center

Step-by-step guides to set up your doorbell, answer your visitors and manage your plan.

• Create your Qoorbell account and your first doorbell

  Where to sign up, which sign-in methods work in your country, and how the setup wizard turns a door, a car or a building into a QR doorbell.

• Print and place your QR poster

  Designs and sizes, how far each size reads from, where to put the poster, and how to print and protect it so that it keeps scanning.

• Answer a ring by video or chat

  What you see when someone rings, how long a call can last on each plan, and where missed rings and messages end up.

• What your visitor sees and needs

  A visitor needs only a phone camera. What the page shows them, what stays private, what to do when a camera will not read the code, and what is stored about a ring.

• A building or a complex with one QR code

  Set up an apartment building, an office building or a gated community: one QR at the entrance, a directory of doors, numbered series, residents and handover.

• Set availability hours for a doorbell

  Choose the days and times people can ring, what visitors see outside those hours, and which plans include it.

• Geofence and visitor sign-in

  Make sure people ring from the door, not from a photo of your QR code, and decide whether visitors must sign in first. Plans, radius limits and the types that cannot use it.

• Block and report visitors

  Stop unwanted rings from one visitor, report abuse to the Qoorbell team, and know what blocking does and does not do.

• Record a video call

  Which plans can record, how many minutes a month, who sees that a call is being recorded, and how long a recording is kept.

• QR tags for a pet, a car or an item

  Use a Qoorbell doorbell on something that moves: a dog’s collar, a car’s windscreen, a suitcase or a set of keys. What changes, and what to print it on.

• Plans, payment and cancellation

  What each plan includes and costs, the free first month, where you can pay, and how to cancel or ask for a refund.

• Rings or notifications not arriving

  A step-by-step checklist when the phone stays silent: notification permission, Android battery settings, Do Not Disturb and Focus, and the doorbell itself.